Shipping policy

Shipping Policy

Thank you for shopping with us! Below you will find important information regarding our shipping methods, processing times, and delivery expectations.

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We offer the following shipping options through UPS:

UPS Ground

  • Estimated delivery: 3–5 business days

  • Best for standard, cost-effective shipping within the continental United States

UPS 2nd Day Air

  • Estimated delivery: 2 business days

  • Ideal for faster delivery without overnight costs

UPS Next Day Air

  • Estimated delivery: 1 business day (next business day)

  • Perfect for urgent orders

Please note: Delivery times are estimates provided by the carrier and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.

Order Cut-Off Times

Orders placed after 3:00 PM EST will be processed the following business day. Expedited shipping orders must be placed before the cutoff time to be shipped the same day.

Shipping Restrictions

  • We currently ship within the United States only.

  • We do not ship to P.O. Boxes using UPS services.

  • Certain remote areas may experience longer delivery times.

Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can monitor your shipment in real time.

Delays & Issues

While we strive to meet all delivery estimates, delays may occur due to weather, carrier issues, or high shipping volumes. We are not responsible for delays caused by the shipping carrier, but we will assist you in resolving any issues.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at support@nightrivervintage.com within 5 days of delivery. We will work with UPS to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please reach out to us at:

Email: support@nightrivervintage.com
Business Hours: 9 AM - 5 PM EST

Thank you for choosing Night River Vintage—we appreciate your business!